In 2010 PR firm Burson Marsteller studied the 100 largest
companies in The Fortune 500 list and
concluded that 79% of the companies use Twitter, Facebook, YouTube or other
corporate blogs to reach the customers and other stakeholders. The firm divided
its finding by region (North America, Europe, Asia-Pacific and Latin America)
and network.
In the
research, Twitter turned out to be the most accepted platform that the
companies use; two-thirds of the Fortune 100 has at least one Twitter account,
and on an average have 4.2 Twitter accounts. Fifty-four percent has at least
one Facebook fan page, 50% have at least one YouTube channel, and 33% have at
least one corporate blog. Twenty percent of the companies use all four social
media platforms.
Social
networks like Twitter and Facebook are generally West-oriented; Asia-Pacific
companies don't use them as much, instead they choose corporate blogs. When
they do use Twitter or Facebook, it's typically to connect consumers in Europe
and North America.
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